Introduction to Quality Improvement

This course is designed to be interactive and will integrate the National Department of Health Operation Phuthuma Nerve Centre approach tools. 

The Operation Phuthuma Nerve Centre approach is aimed at centralising all the HIV programme interventions. Throughout this module, reference will be made to the OP nerve centre approach methods and approaches, to integrate all improvement work. The OP approach should therefore not be seen as an isolated process in health systems improvement.